Xavier - Project Manager with 8 years of experience in software development

Managed project scope, timelines, and team coordination in a software development environment.

Implemented Scrum and Kanban frameworks to improve project delivery processes.

Maintained ongoing client relationships and facilitated expectations through regular updates.

Led diverse teams of developers, designers, and QA specialists to achieve project goals.

Prospected and contacted new clients in the United States, Presented and sold logistics services tailored to client needs, Used fluent English for effective communication with decision-makers, Developed skills in persuasion, negotiation, and closing sales

Monitored compliance with U.S. Department of Transportation regulations, Analyzed routes and vehicle usage using specialized software, Communicated directly with drivers for corrections and sanctions, Created weekly reports and provided operational support

Managed student enrollment, customer service, and payments, Prepared attendance and monthly debt reports

Supported the admissions process, document reception, and customer service