Yadil - Sales and Customer Service Professional at Aroma360 and Akumin Imaging

Expert in engaging customers to understand needs and recommend suitable products or services.

Proficient in upselling, cold calling, and closing sales to meet targets.

Efficiently manages multiple tasks, including scheduling and inventory control.

Strong active listening and interpersonal skills to coordinate with clients and team members.

Offered primary customer service., Lead customers into upsell., Engaged customers to understand their needs and recommend appropriate products., Assisted in maintaining inventory levels and organized product displays., Learned and applied effective sales techniques to enhance customer interactions., Engaged customers through product demonstrations to enhance brand awareness and drive sales.

Initiated contact with customers to discuss overdue accounts and payment options., Analyzed account information to identify appropriate collection strategies., Retain customers who wanted to cancel their service., Upsell customers to bigger units and new products., Collaborated with team members to develop effective communication techniques for customer engagement.

Scheduled appointments using electronic calendar systems to optimize daily operations., Coordinated communication between clients and service providers for efficient scheduling., Managed incoming calls and inquiries, providing accurate information to clients., Assisted in maintaining organized appointment records and client databases., Served as medical interpreter, HIPPA based work