This is my profileContact via CazVidYadil
Sales and Customer Service Professional at Aroma360 and Akumin Imaging
Contact
Competencies
Expert in engaging customers to understand needs and recommend suitable products or services.
Proficient in upselling, cold calling, and closing sales to meet targets.
Efficiently manages multiple tasks, including scheduling and inventory control.
Strong active listening and interpersonal skills to coordinate with clients and team members.
Education
Languages
Summary
Dedicated professional with experience in sales, customer service, and appointment scheduling. Skilled in building relationships, problem-solving, and managing multiple tasks to drive results.
Key Achievements
- Successfully engaged customers to increase product upselling at Aroma360.
- Initiated and managed collections strategies, reducing overdue accounts.
- Optimized appointment scheduling to improve operational efficiency at Akumin Imaging.
- Built strong customer relationships through active listening and personalized service.
- Maintained inventory and organized stock, supporting sales operations.
Experience
Salesperson
Offered primary customer service., Lead customers into upsell., Engaged customers to understand their needs and recommend appropriate products., Assisted in maintaining inventory levels and organized product displays., Learned and applied effective sales techniques to enhance customer interactions., Engaged customers through product demonstrations to enhance brand awareness and drive sales.
Early Stage Collections Agent
Initiated contact with customers to discuss overdue accounts and payment options., Analyzed account information to identify appropriate collection strategies., Retain customers who wanted to cancel their service., Upsell customers to bigger units and new products., Collaborated with team members to develop effective communication techniques for customer engagement.
Appointment Scheduler
Scheduled appointments using electronic calendar systems to optimize daily operations., Coordinated communication between clients and service providers for efficient scheduling., Managed incoming calls and inquiries, providing accurate information to clients., Assisted in maintaining organized appointment records and client databases., Served as medical interpreter, HIPPA based work