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Marketing & Community Manager with 8+ years in Food & Agricultural sectors
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Competencies
Designed and executed branding strategies, content creation, and visual identity development for diverse organizations.
Managed social media accounts, created engaging content, and fostered online communities to enhance brand visibility.
Handled quotations, budgets, payments, tax invoicing, and cash flow management for corporate operations.
Provided product and service assistance, maintained interaction records, and addressed customer inquiries.
Created menus, managed food preparation, quality, staff training, and kitchen cleanliness in a restaurant setting.
Education
Languages
Summary
Experienced in brand development, social media management, and administrative functions across food, retail, and NGO sectors.
Key Achievements
- Led brand creation and visual identity development for Café Castillo, establishing a unique market presence.
- Supported dairy trade professionalization strategies and training at WFP, contributing to agricultural community development.
- Managed multiple facets of administrative, marketing, and customer service roles across various organizations.
Experience
COOK
Create the menu, Prepare food, Quality Control, Train staff, Keeping the kitchen clean, Cost and inventory control, Serving food to customers
HEAD OF THE ADMINISTRATIVE DEPARTMENT
Preparation of quotations, purchases, accounting and weekly budgets., Manage negotiation and maintenance with more than 10 suppliers., Management of payments to supplier accounts., Checkbook and cash management., Check-in and check-out., Cash flow management and bank statements., Management and management of all types of Physical and Electronic Tax Invoicing.
CUSTOMER SERVICE AND COLLECTIONS AREA
Provide assistance and guidance on products or services., Maintain accurate records of customer interactions., Seek satisfactory solutions to solve problems., Receive consumer requests, questions, and suggestions., Creation of product catalogs to improve brand visibility.
MARKETING ASSISTANT
Collaboration in the search, design and execution of strategies to professionalize the dairy trade., Preparation, drafting and execution of data collection instruments., Support to the Agricultural Business Incubation area in training sessions for dairy producers., Community Manager of the commercial account on Facebook of 'Mujeres con Esperanza', affiliated with PMA., Drafting, designing, and updating data on WFP's national beneficiaries.
COMMUNITY MANAGER
Creation of a brand from scratch, with a unique and personal touch., Development of the brand's visual identity., Content creation, planning, and publishing, Design of graphic pieces that tell stories and generate emotions., Copywriting design.
MARKETING ASSISTANT
Collaboration in the search, design and execution of strategies for market opening., Preparation, drafting and execution of information collection instruments., Writing and designing weekly reports.