Dedicated customer service representative with extensive experience in healthcare, insurance, and tech support, specializing in efficient communication, scheduling, and document management.
Experienced in using medical office software tools for scheduling, billing, and document review.
Proficient in verbal and written communication, providing technical and service support in healthcare and tech contexts.
Skilled at scheduling appointments, managing enrollments, and coordinating activities across healthcare and corporate environments.
Experience in billing procedures, insurance authorization, and payment handling for healthcare services.
BluPower Solutions - Rhythm Energy
Handling medical authorizations, Confirming patient symptoms, Coordinating authorizations with insurance companies, Customer service in billing department, Product assistance, Enrollments, renewals and sales
Blackstone Medical Services
Assisted drivers via chat by providing technical support for the app, Addressing payment concerns and promotions info
Lyf[link hidden] (California division)
Assisted drivers via chat by providing technical support for the app, Addressing payment concerns and promotions info
MEG health care
Scheduling patient appointments, Monitoring treatment progress, Communicating with law firms regarding cases related to traffic accidents and workplace incidents
Culinary Techniques Degree
Philosophy
High School diploma
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Demonstrated strong interpersonal skills, empathy, and professionalism in diverse customer service roles.
