Dedicated professional with over 6 years of experience in customer support, sales, and legal administrative roles, with a proven ability to manage client relationships and support legal processes.
Provided customer support and voice advocacy, resolving issues and enhancing client satisfaction.
Led sales and retention efforts, including team supervision and customer engagement.
Collected and reviewed medical records and legal data to support case and client needs.
Supervised accounting processes and staff, ensuring document control and account accuracy.
Krause and Kinsman Law Firm
Legal assistant, Client Support Specialist, Medical records data collection and review
Alonso & Alonso Attorneys At Law
IB Screener, Appointment Setter
Great virtual works
Sales, Collections, Retention, Voice advocate customer service
Webhelp
Voice advocate customer service, Voice customer service specialist
Tigo Nicaragua
3rd grade Marketing & Publishing
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Proficient in Excel and Google services for data management and documentation.
Voice customer service specialist, B2C sales supervisor
Star Cell Technologies
Control and revision of documents, Accounts check to proceed with blocking or unblocking, Supervision of sales staff, Accounting support
