Customer Service & Travel Management Professional | CazVid

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Zaire Santiago Moreno

Bogotá, Bogota D.C., Colombia

Customer Service and Travel Management Professional with versatile skills

  • Managed travel operations effectively, coordinating customer needs with service delivery.
  • Demonstrated analytical skills through data visualization and regression modeling tasks.
  • Progressed from customer service roles to managerial responsibilities in the travel industry.
Data Visualization
Intermediate
Applied visualization techniques to interpret and present complex data insights.
Research Skills
Intermediate
Conducted research to support decision-making and enhance customer solutions.
Modeling (Linear and Logistic Regressions)
Beginner
Utilized regression techniques to analyze data patterns and forecast outcomes.
Problem Solving
Advanced
Addressed and resolved customer and operational issues efficiently.

Languages

English
C1
Spanish
Nov 2019 - Jan 2020
Customer Service Agent
Teleperformance
Nov 2023 - Oct 2024
Travel Agent Manager and Assistant
Sutherland
🎓
Districtal University
Licenciature
Completed today
🎓
Cafam school
Bachelors degree

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