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Customer Service & Kitchen Operations with 5+ years of diverse experience
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Competencies
Handled high-volume inquiries, appointment scheduling, and customer support in fast-paced environments.
Managed stock levels, supply lists, and inventory records to ensure operational efficiency.
Coordinated appointments and interpreted complex scheduling requests across multiple systems.
Assist with food prep, quality control, and maintaining cleanliness in hospitality settings.
Proficient with Interaction Desktop, Salesforce, MS Outlook Calendar, and MS Office Suite applications.
Education
Languages
Summary
Experienced in hospitality and customer service roles with strong organizational, scheduling, and inventory skills. Proven ability to manage diverse responsibilities in dynamic environments.
Key Achievements
- Managed restaurant opening, closing, inventory, and cost control at Tamarack Resort.
- Coordinated multi-time zone interpreter schedules and maintained client records at Universal Language Services.
- Prepared daily mise en place and maintained quality standards as Kitchen Assistant at El Huarique del Buen Sabor.
Experience
Line Cook & Kitchen Operations
Managed opening and closing procedures for restaurant operations, demonstrating reliability and accountability., Coordinated inventory management, creating bi-weekly supply lists and tracking stock levels to prevent shortages., Assisted with cost control initiatives, contributing to ingredient cost...
Customer Service Representative & Scheduler
Managed high volume of daily appointments scheduling requests for medical interpretation services, coordinating interpreter assignments across multiple time zones and languages., Handled high-volume customer inquiries via phone, email, and fax from both interpreters and clients, maintaining...
Kitchen Assistant
Prepared daily mise en place according to menu specifications, ensuring operational efficiency, Maintained quality control standards and cleanliness protocols in fast-paced environment, Demonstrated strong time management coordinating multiple preparation tasks simultaneously