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Adan

Video resume

Customer service, billing specialist
I was an agent at alorica "for Amazon" got the PTL position end supervisor jr. switch to at&t I was an agent, PTL, and Retención

Contact

Zapopan, Jalisco, Mexico
Open to remote
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Competencies

Communication SkillsIntermediate

Effective in conveying ideas clearly and fostering collaboration across teams.

Problem-SolvingIntermediate

Capable of analyzing issues and developing practical solutions efficiently.

AdaptabilityBeginner

Quick to adjust to new environments and learn new skills as needed.

TeamworkIntermediate

Collaborates effectively with diverse groups to achieve common goals.

Summary

Motivated individual seeking growth opportunities to leverage communication, problem-solving, and teamwork skills in a dynamic environment.

Skills

Communication SkillsProblem-SolvingAdaptabilityTeamwork

Video Transcript

Customer service, billing specialist

Hey guys, this is Alan. I work for places like La Rica. I was an agent of course, then I jumped to the PTO position. Then I got to the junior supervisor level which was basically de-escalating calls. And I wanted to be a supervisor. I got kinda like the job but never the pay. That's why I decided to leave them. I went to AT&T and I was a PTO agent. Of course I jumped through the retention's apartment as well. Thank you.

Published on CazVid - Jun 2, 2026
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