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Adriana

Customer Service Professional with 5+ years in call centers and client support

Video resume

Customer Service
n➡️ Respond to concerns through chat, mail and telephonen➡️ Contact prospectsn➡️ Guide people to the area in charge

Contact

Lima, Lima Province, Perú
Open to remote
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Competencies

Customer ServiceAdvanced

Provided support and resolved concerns through multiple channels including phone, email, and chat

Communication SkillsAdvanced

Communicated effectively with clients, prospects, and team members, ensuring clear and professional interactions

Client OutreachIntermediate

Contacted prospective candidates and clients to facilitate service and recruitment processes

MultitaskingIntermediate

Managed multiple forms of communication and tasks simultaneously in a call center environment

Summary

Experienced customer support professional with over five years in call centers and client interaction.

Key Achievements

  • Handled incoming calls, emails, and live chat inquiries effectively in a fast-paced call center environment
  • Contacted potential candidates for various positions, demonstrating outreach and communication skills
  • Gained extensive experience in customer interaction, issue resolution, and guiding clients to appropriate departments

Skills

Customer ServiceCommunication SkillsClient OutreachMultitasking
Published on CazVid - Jul 3, 2025
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