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Customer Service and Interpretation Specialist with 5+ years in diverse roles
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Competencies
Handled customer interactions across various roles, including technical support and hospitality, ensuring customer satisfaction.
Provided translation and audio interpretation services, facilitating effective communication in multilingual environments.
Collaborated with diverse teams during events and work roles, demonstrating leadership traits and cooperative skills.
Advised customers on technology products and promoted cosmetic and food products via online and in-person channels.
Managed sales transactions, supply purchases, and performed administrative tasks in restaurant and retail settings.
Education
Languages
Summary
Experienced in providing translation, technical support, and customer service with proven skills in teamwork, leadership, and sales. Participated in major events like the Pan American Games, showcasing adaptability and coordination. Fluent in English and Spanish with strong office skills.
Key Achievements
- Provided professional translation and audio interpretation services, ensuring clear communication across language barriers.
- Supported customers with technical issues through multiple channels, demonstrating strong problem-solving skills.
- Participated in high-profile events like the Pan American Games Lima 2019 as part of the cast, showcasing teamwork and coordination.
Experience
Medical Interpreter
Translation and audio interpretation services.
Customer Service Tech Representative
Technical Support to customers as well as handling digital channels such as chats, calls and emails.
Waitress and Runner
Reception of customers, orientation on the menu, setting up tables and taking orders as well as cleaning the salon.
Saleswoman
Sales and advice on technology products such as cellphones, tablets, gaming monitors and accessories in general, in addition to placement of glass screen protectors, gel and hydrogel.
Saleswoman
Marketing of various cosmetic products and mass consumption food products via online and home visits.
Staff and Cast
Participation in the Pan American Games Lima 2019 as a cast of synchronized artistic numbers and dance troupe, rehearsals and staging of the Opening and Closing Ceremony.