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Customer Service Agent with focus on support via calls, emails, and chats
Contact
Tegucigalpa, Francisco Morazán Department, Honduras
Available on CazVid
Competencies
Customer SupportIntermediate
Provided customer assistance through calls, emails, and chats at STARTEK.
Communication SkillsIntermediate
Effectively communicated with customers across various channels to resolve issues.
Multichannel SupportIntermediate
Managed customer interactions via phone, email, and chat platforms.
Problem SolvingBeginner
Assisted in resolving customer concerns, enhancing issue resolution skills.
Education
International school
Completed 2012
Intercontinental school
Completed 2016
Bachelor of Science and Humanities
Nashville school
Completed 2019
Languages
English
Spanish
Summary
Experienced in supporting customers through multiple channels with strong communication skills.
Key Achievements
- Handled customer inquiries through multiple communication channels at STARTEK
- Demonstrated versatility by managing support via phone, email, and chat
- Gained experience in fast-paced customer service environment
Experience
Customer Service Agent
STARTEK
October 2022
Customer service support phone, emails and chats
Skills
Customer SupportCommunication SkillsMultichannel SupportProblem Solving
Published on CazVid - Jul 3, 2025