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Customer Service & Support Representative (Remote)
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Competencies
Provided customer support via phone, email, and chat, ensuring issue resolution and satisfaction.
Supported sales coordination and maintained strong relationships with clients across different roles.
Utilized CRM tools to manage customer interactions and support workflows.
Provided high-volume citizen services and support in a multicultural environment.
Resolved complex service and logistics issues in varied operational contexts.
Education
Languages
Summary
Experienced in delivering high-quality customer service, supporting sales, and managing client relationships across diverse industries.
Key Achievements
- Provided remote support for US-based clients ensuring high satisfaction levels.
- Supported sales and logistics operations, maintaining strong client relationships.
- Managed customer service operations and successfully sold the business.
Experience
Customer Service & Support Representative (Remote)
Provide remote customer support for US-based clients within the National Retail Solutions project, Handle inquiries via phone, email, and chat ensuring timely issue resolution, Support client onboarding and product guidance, Maintain high customer satisfaction through follow-ups, Collaborate with...
Consultant – Sales & Logistics
Supported US-based clients with sales coordination and customer communication, Resolved service and logistics-related issues, Maintained strong client relationships
Founder & Operations Manager
Managed customer service operations and order fulfillment, Resolved customer issues and maintained service quality, Successfully sold the business in 2020
Consul General of Panama in Argentina
Provided high-volume citizen services and support, Resolved complex cases in a multicultural environment