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Alejandra
Asistente Administrativo con 5 años de experiencia en gestión y atención al cliente
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Competencies
Manejo de cuentas por pagar y cobrar, coordinación logística y gestión de inventarios en distintos entornos.
Brindó soporte y atención personalizada a clientes, gestionando reclamos y fortaleciendo relaciones comerciales.
Realizó ventas en tiendas físicas y plataformas digitales, procesando órdenes y gestionando pagos.
Competente en inglés y español, facilitando comunicación efectiva en entornos bilingües.
Actualizó y controló inventarios, coordinó envíos y recepciones, optimizando procesos logísticos.
Languages
Summary
Con más de 5 años de experiencia en roles administrativos, atención al cliente, ventas y logística, ha ejercido funciones en empresas de belleza, bienes raíces y comercio minorista. Posee habilidades en gestión de inventarios, atención bilingüe y coordinación de equipos, demostrando versatilidad y...
Key Achievements
- Responsable de coordinación logística y gestión de cuentas en varias empresas.
- Manejo eficiente de inventarios, pedidos y relaciones con clientes y proveedores.
- Experiencia en supervisión de equipos y soporte en estrategias de ventas y marketing digital.
Experience
Administrative Assistant
In charge of accounts receivable and payable, calling and emailing customers., Responsible of the logistics of receiving and shipping merchandise for customers and suppliers.
Call Center / Agent
Scheduling appointments for demanding clients for the leasing of luxury apartments., Providing good customer service by meeting their demands, always with politeness and a good attitude., Escalating calls of an urgent nature to the maintenance departments or administrative headquarters of the...
Sales Agent
Making sales, receiving and listening to customers., Processing orders online, via email or digital platforms., Receiving payments, cash reports and making bank deposits.
Administrative Assistant
Updated online and in-store inventory to appeal to current and future customers., Provided customer service to clients that had claims of default items or missing goods., Designed weekly employee schedule based on employees’ availability, time off requests, and vacations., Pay invoices by verifying...
Store Manager
Administered and supervised web merchandising team to accomplish the company target., Provided support for strategy development and sales performances., Prepared bills of lading; checked items to be shipped against work orders to ascertain that quantities, destination, and routing were correct.,...
Administrative Assistant
Establish, develop and maintain positive business and customer relationships., Responsible for all online activities, orders, returns, updating inventory and restocking., Wrote and distributed email, correspondence memos, letters, faxes and forms to vendors and clients.
Teacher’s Assistant
Reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups., Enforce school and class rules to help teach students proper behavior., Help teachers with record keeping, such as tracking attendance and calculating grades., Help teachers prepare for...