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Alejandra

Sales Area

Contact

Tegucigalpa, Francisco Morazán Department, Honduras
Available on CazVid
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Competencies

Customer ServiceAdvanced

Skilled in managing customer interactions, ensuring satisfaction and retention through effective communication.

Administrative ManagementAdvanced

Proficient in organizing documentation, managing correspondence, and coordinating meetings and logistics.

Financial ProcessingIntermediate

Experienced in verifying payments, preparing receipts, and controlling financial transactions accurately.

English Language SkillsExpert

Proficient in advanced written and spoken English, facilitating effective communication in diverse settings.

Education

Bachelor's Degree
CEUTEC

Languages

SpanishNative
EnglishAdvanced

Summary

Dedicated professional with extensive experience in sales, revenue verification, and administrative tasks. Adept at managing customer relationships, streamlining processes, and ensuring accuracy in financial transactions. Bilingual in English and Spanish, with strong organizational skills and a commitment to excellence.

Key Achievements

  • Managed customer portfolios and processed payments efficiently at DELCAMPO ENGLISH CENTER.
  • Verified and ensured compliance of institutional payments, improving accuracy at INJUPEMP.
  • Streamlined administrative processes, enhancing organization and documentation at SIÓN DISTRIBUIDORES.
  • Provided bilingual customer service, contributing to improved client relations and satisfaction.

Experience

Sales Area

DELCAMPO ENGLISH CENTER
April 2023 - July 2024

Sale of English Courses., Customer service., Customer Portfolio Control, Receive payments from Clients when selling a course.

Revenue Officer

INJUPEMP
February 2014 - December 2022

Receive the forms of the Institutions that contribute to INJUPEMP, of Decentralized Institutions., Verify that the Institutions make their payment according to their agreement., Prepare the receipts of the Institutions that make their payments both for ordinary and complementary forms., Make provisions monthly., Enter the complementary forms to the AS400 system., Make monthly adjustments to participants' back wages., Filter spreadsheets., Make Accounts Receivable., Customer Service by phone and in person., System repayment calculations.

General Administrator

SIÓN DISTRIBUIDORES
September 2011 - December 2012

Telephone attention and reception of visits,, Customer Portfolio Control,, Correspondence management., Organization and filing of documentation., Control of monetary and product income and expenses., Completion of general inventory., Preparation of payrolls and checks and social security.

Administrative assistant

BUFETE FORLAR S.A.
January 26, 2008 - July 13, 2011

Agenda: control and coordination of meetings and trips., Telephone attention and reception of visits,, Customer Portfolio Control,, Correspondence management., Organization and filing of documentation., Drafting of various documents and preparation of them., Support in personnel management: Contracts, Highs and Lows., Preparation of payrolls and checks and social security.

Skills

Customer ServiceAdministrative ManagementFinancial ProcessingEnglish Language Skills
Published on CazVid - Jun 2, 2026
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