This is my profileContact via CazVidAlejandro
Administrative and Customer Service Professional with 5+ years experience
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Competencies
Handled database management tasks for scheduling and client information, ensuring data accuracy and availability.
Provided support to clients in various roles, including explaining platform use and scheduling appointments.
Used specialized software for data collection, problem-solving, and information retrieval in work tasks.
Engaged directly with clients and team members through phone and face-to-face interactions to resolve issues and provide assistance.
Conducted telephone surveys for research projects, gathering insights and maintaining communication with respondents.
Education
Summary
Experienced in database handling, client communication, and software applications across educational and scheduling sectors. Committed to improving operational efficiency and customer experience.
Key Achievements
- Managed multiple databases and software applications for client and internal use, enhancing information retrieval processes.
- Supervised scheduling operations, resolving technical issues and maintaining effective client communication.
- Conducted customer support and platform training for open English campaign, improving user engagement and understanding.
Experience
asistente del gerente de programación
manejo y búsqueda de base datos, manejo de aplicativos para buscar información de colegios a los cuales ofrecerles clases de programación, uso de software para recopilar información de las escuelas
supervisor
manejo base de datos, solución de problemas técnicos de las agendas de marcación, contacto directo con los clientes a los cuales agendar citas