This is my profileContact via CazVidAlejandro
Account Specialist with 5+ years in Customer Service and Sales
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Competencies
Delivered real-time customer support and resolved technical issues efficiently.
Gained experience in sales and collections, contributing to organizational revenue goals.
Managed team operations, promoted a healthy work environment, and implemented process improvements.
Demonstrated excellent communication skills in customer interactions and team leadership.
Gained initial experience in logistics through role as Logistics Agent, supporting supply chain functions.
Languages
Summary
Experienced in customer support, sales, and team leadership across diverse industries, with a proven ability to enhance operational effectiveness.
Key Achievements
- Developed comprehensive understanding of sales, collections, and customer care, contributing to departmental goals.
- Provided real-time support via live chat, resolving technical and account-related issues effectively.
- Progressed from waiter to manager through demonstrated leadership and positive attitude, implementing operational improvements.
Experience
Account Specialist
I possess extensive experience in Sales, Collections, and Customer Care, which has provided me with a well-rounded understanding of multiple business areas. This broad perspective has enabled me to consistently deliver strong performance and contribute effectively to organizational goals.
Costumer Service Agent
Provided real-time customer support via live chat for Betano, Kaizen Gaming’s leading sports betting and online casino platform. Handled inquiries efficiently, resolved technical and account-related issues, and ensured a seamless user experience. Demonstrated proactivity, clear communication, and...
Manager
I started as a waiter and gradually advanced to manager due to my leadership skills and positive attitude towards my work. I promoted a healthy work environment and implemented new ideas to improve the effectiveness of our operations.