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Alejandro
Customer Service Professional with 4-5 years of experience
Video resume
Customer service
Customer service n(No sales )(no billing) nTracking AND placing orders
Contact
Ciudad de México, Ciudad de México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support, handled inquiries, and resolved issues efficiently.
Call HandlingIntermediate
Managed cold and warm transfer calls, ensuring smooth communication between parties.
Language SkillsIntermediate
Learned and used English language skills to enhance customer interactions.
Order TrackingIntermediate
Tracked and placed customer orders, supporting order management processes.
Summary
Experienced customer service professional with nearly five years of supporting clients and managing communication channels.
Key Achievements
- Gained nearly five years of customer service experience, demonstrating role continuity.
- Learned to handle cold and warm transfer calls efficiently, indicating adaptability and skill diversity.
- Developed language skills by learning English over 19 years, improving communication abilities.
Skills
Customer ServiceCall HandlingLanguage SkillsOrder Tracking
Published on CazVid - Jul 3, 2025