This is my profileContact via CazVid
Alejandro
Customer Service & Sales Professional with 5+ years of client engagement
Video resume
Contact
Competencies
Handled customer inquiries and resolved issues related to credit card products, ensuring high service quality.
Managed sales cycles from prospecting to closing, negotiating contracts for electrical services.
Built and maintained long-term relationships with clients to promote business growth.
Identified suspicious transactions, contributing to fraud prevention efforts.
Education
Languages
Summary
Motivated professional with experience in customer support, fraud detection, and sales. Skilled in building client relationships, negotiating contracts, and resolving issues efficiently. Eager to contribute to dynamic teams and grow within innovative companies.
Key Achievements
- Resolved customer issues efficiently at Teleperformance, improving satisfaction levels.
- Detected and prevented fraudulent transactions during customer support interactions.
- Managed end-to-end sales processes, closing contracts and fostering long-term client relationships at Work4Solutions.
Experience
Provided customer service and support for credit card products., Efficiently and professionally resolved customer issues., Identified suspicious transactions and prevented fraud.
Managed the sales cycle for electrical services, from prospecting to closing., Negotiated contracts and agreements with clients., Built long-term business relationships.