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Customer Service Specialist with diverse experience in retail and veterinary sectors
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Competencies
Provided customer support in retail, veterinary, and grocery store environments, demonstrating adaptability and troubleshooting skills.
Handled management of virtual platforms and digital tools in process evaluation tasks for quality management.
Performed administrative and secretarial duties in educational and retail settings, supporting organizational operations.
Collaborated effectively with team members across different roles and industries to ensure task completion.
Maintained organized workflow and handled medium-level tasks efficiently, particularly in customer service and administrative roles.
Education
Languages
Summary
Versatile professional with experience spanning customer support, process evaluation, and administrative assistance across multiple industries.
Key Achievements
- Gained experience in customer service through roles at La Casa de los concentrados and Supermercado Boquemonte
- Managed virtual platforms and tools for process evaluation at Gestora de calidad UTP
- Supported administrative functions as a technician at Sena and performed secretarial duties at Rappi Tienda Alex
Experience
Customer service
Veterinary assistant
Traffic control attendant
Process evaluation
Management of virtual platforms and tools
Cashier
Customer service