Alfred - Customer Service & Plumbing Project Management with extensive industry experience
Arizona City, Arizona, United Statesen
Handled incoming calls, providing excellent customer service and guiding clients through repair and home improvement projects
Managed service dispatch and job bookings, ensuring compliance with codes and budget constraints
Published on CazVidVideo interview available
Summary
Experienced in customer service, project management, and estimating within the plumbing industry, with international exposure.
Video Resume
Key Achievements
- Lived and worked abroad, demonstrating adaptability and diverse industry experience in plumbing and customer service
Skills
Customer ServiceAdvanced
Provided customer support, addressing client needs and follow-ups in plumbing and home improvement projects
Project ManagementIntermediate
Managed plumbing repair projects, coordinating solutions within budget and code compliance
Estimating & SchedulingIntermediate
Led project estimations and scheduling to ensure timely and cost-effective service delivery
Communication & CoordinationAdvanced
Facilitated effective communication between clients and technicians, and coordinated job logistics