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Ali
Customer Service & Collections Representative
Contact
Competencies
Experiencia demostrada en English.
Experiencia demostrada en Spanish.
Experiencia demostrada en Customer service.
Experiencia demostrada en Phone etiquette.
Experiencia demostrada en Handling challenging customers.
Education
Languages
Summary
Perfil profesional
Experience
Customer Service & Collections Representative
Managed customer accounts and successfully followed up on payment agreements.. Provided phone-based customer support with a results-oriented approach.. Consistently met and exceeded company productivity and performance targets.
Bilingual Customer Service Agent
Provided high-quality customer service in both English and Spanish.. Resolved complex customer inquiries and managed active cases efficiently.. Delivered exceptional support while meeting company KPIs and quality standards.