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Allan
Customer Service representative
Video resume
Customer Service representative
Agent experienced in Customer Service.
Contact
Santa Cruz Naranjo, Santa Rosa Department, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided direct support to customers, addressing inquiries with empathy and patience
Communication SkillsAdvanced
Effectively communicated with customers to handle calls and resolve issues
Patience & EmpathyExpert
Demonstrated patience and empathy while managing diverse customer needs
ProactivityIntermediate
Proactively engaged with customers to anticipate and resolve potential problems
Summary
Experienced customer service agent with over 13 years in the industry, specializing in call handling, customer engagement, and problem resolution.
Key Achievements
- Accumulated 13 years of experience in customer service and VPO roles
- Maintained high levels of empathy and patience in customer interactions
- Proactive approach to handling customer inquiries and issues
Skills
Customer ServiceCommunication SkillsPatience & EmpathyProactivity
Published on CazVid - Jul 3, 2025