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Alonso

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Colombia, Huila Department, Colombia
Available on CazVid
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Competencies

Management SkillsIntermediate

Demonstrated experience with Management Skills.

CreativityIntermediate

Demonstrated experience with Creativity.

AdaptabilityIntermediate

Demonstrated experience with Adaptability.

Customer ServiceIntermediate

Demonstrated experience with Customer Service.

Critical ThinkingIntermediate

Demonstrated experience with Critical Thinking.

Education

High School diploma
Universidad de Antioquia
Completed 2001

Experience

Customer service agent

Sutherland global BPO
2020 - 2021

Respond promptly and professionally to customer inquiries via phone, email, or chat., Resolve customer issues efficiently while maintaining a positive attitude and professionalism., Document all customer interactions accurately in the CRM system., Identify and escalate complex issues to appropriate support teams promptly.

Customer service agent

Emergia customer care
2015 - 2017

Respond promptly and professionally to customer inquiries via phone, email, or chat., Resolve customer issues efficiently while maintaining a positive attitude and professionalism., Document all customer interactions accurately in the CRM system., Identify and escalate complex issues to appropriate support teams promptly.

English teacher

British college

Design and deliver engaging English lessons tailored to diverse student needs, Assess student progress and provide constructive feedback to support language development, Utilize multimedia and technology tools to facilitate interactive lessons

Skills

Management SkillsCreativityAdaptabilityCustomer ServiceCritical Thinking
Published on CazVid - Jul 3, 2025
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