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Billing and Operations Analyst with 8+ years of cross-industry experience
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Competencies
Handled verification, auditing, and communication of vendor invoices to ensure accurate billing and prevent overcharges.
Scheduled and performed preventive maintenance, executed corrective actions, and collaborated on operational optimization projects.
Managed work orders in oil operations, prioritized tasks, and maintained communication with contractors to ensure operational reliability.
Troubleshot EDI issues, supported data migration, and collaborated with teams for system reliability and accuracy.
Resolved customer issues for Walmart US and Amazon UK, maintaining customer satisfaction and effective order resolution.
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Summary
Experienced analyst and engineer with over 8 years of proven ability in billing, maintenance management, and operational coordination across diverse industries. Skilled in process optimization, system troubleshooting, and team collaboration to ensure smooth operations.
Key Achievements
- Managed invoice processing and vendor communications, ensuring billing accuracy and resolving discrepancies, improving billing clarity.
- Streamlined maintenance procedures and coordinated testing in engineering projects, enhancing operational efficiency and training effectiveness.
- Processed and managed work orders in oil field operations, reducing machinery downtime and maintaining daily operational flow.
Experience
Billing analyst
Verify and process incoming vendor invoices, ensuring correct billing for clients, Auditing accessorial charges against tariff rules and contracted pricing., Manage and resolve rate discrepancies and unsupported fees with carriers, Ensuring proper function of EDI (Electronic data interchange) with...
SAP Dispatcher
Receive all notification of failures in oil wells from the area operator and process them to create orders to the maintenance contractors., Manage work orders by priority and keep constant communication with maintenance contractors to keep updated data about daily operations., Reduce the amount of...
Account Receivables Analyst
Follow up on past-due payments from NTG's clients., Resolving billing issues preventing payment, Troubleshoot EDI system issues to ensure a timely invoice issuance and preventing issues as short pays, payment holds or rejections., Collaborate with the operations department to provide...
Customer Service Agent
Resolve customer issues related with order of Walmart US and Amazon UK
Maintenance Manager
Perform the monthly preventive maintenance program., Resolve all corrective and emergency reparation that may arise., Ensure reliable and safe operation of all plant machinery., Collaborate with the maintenance team on minor plant improving and optimization projects.
Operations Engineer
Monitor on-time schedule compliance across daily operation., Address and resolve operational issues as they arise in the day., Collaborate with maintenance department to ensure fleet reliability
Maintenance programmer
Ensure correct system functionality and reliability prior implementation., Support the migration from the old manual procedure to the new digital one., Train maintenance personnel on procedures and practices.
Project engineer
Fulfill activities to complete construction of the testing bench., Coordinate testing phase and collect data., Support material testing laboratory and train team about engineering material behavior., Complete the P&ID drawings of the jacketed asphalt piping system.