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Data Administrator at Allan Gray Orbis Foundation
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Competencies
Skilled in capturing, filing, and maintaining accurate data records across various settings.
Experienced in handling client inquiries, providing solutions, and maintaining effective communication.
Proficient in office administration, filing systems, and managing schedules to support organizational operations.
Excellent written and verbal communication, with empathetic listening and clear articulation.
Able to prioritize tasks effectively to meet deadlines in fast-paced environments.
Education
Languages
Summary
Dedicated professional with experience in data administration, social work support, and customer service. Skilled in record-keeping, client relations, and office management, with a strong commitment to efficiency and compassionate communication.
Key Achievements
- Efficiently managed data entry and record-keeping, ensuring accuracy and compliance.
- Supported social programs through meticulous documentation and reporting.
- Contributed to patient assessment processes and maintained organized filing systems.
- Provided excellent customer service and support in call center roles, enhancing client satisfaction.
Experience
Data Administrator
Scanning. Capturing. Filing
Social Auxiliary Worker
Office Administration. Home Visits/School Visits. Monthly Statistics. Facilitate Educational programmes. Intake Screening: psychosocial, Referral Reports, Family Preservations. Capture information on the system of clients. Research for Social worker. Field working. Focus areas with services to individuals, families, groups, communities. Attending Court with the Social worker (Children’s Court)
Administration Clerk
Assessment of patients. Ensure maintenance of filing system for patients’ folders as per requirements.. Register and retrieve patient files. Retrieve files for tracing. Capturing patient information onto Phcis retrieved from National health laboratory service. Capturing Patients information on the Tier.net and Clinicom system.. Maintain patient appointment system.. Capturing of viral load and CD4 count. Printing of results from NHLS and file onto patients’ folders. Collect monthly data into monthly input form, submit all monthly input forms with a copy of the Phcis monthly report. Verify all reported data against source documents. Compiling, monitoring, and evaluating if daily, weekly stats of the facility
Call Centre Agent
Customer service and support.. Sales consultant. Debt collecting. Capturing client’s data. Provide adequate solutions to customer complaints. Effective record keeping.. Comply with confidentiality policies when dealing with customer personal information.