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Interpreter with 1+ years in multilingual communication and customer service
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Competencies
Provided real-time language interpretation services for companies, ensuring accurate communication between English and Spanish speakers.
Managed social media channels and created digital content to enhance brand visibility and engagement.
Developed marketing proposals, created advertising content, and managed campaigns across traditional and digital media.
Produced visual and written content using various tools for marketing and communication purposes.
Provided customer support in hospitality, animal care, and interpreting roles, ensuring positive client interactions.
Education
Languages
Summary
Experienced in remote interpreting, social media management, and digital content creation. Skilled in marketing strategies, client communications, and multimedia tools, with a background in animal care and technical content production.
Key Achievements
- Performed over-the-phone and video remote interpreting for diverse industries including healthcare and business.
- Managed social media and created targeted advertising campaigns across multiple platforms.
- Led marketing and communication efforts for several organizations, improving outreach and engagement.
Experience
INTÉRPRETER
Live over-the-phone and video-remote interpreting for American and European companies operating in English with Spanish-speaking clients., Customer service over-the-phone interpreter (2022), Remote over-the-phone medical interpreter (2022), Remote medical video interpreter (2023-current)
COMMERCIAL BUSINESS PARTNER
In charge of the marketing department, managing client communications, defining commercial strategy, among other tasks.
MARKETING CONSULTANT
In charge of managing social media and creating advertising pieces across various media, both traditional and digital., Responsible for creating marketing proposals for consumer retention and attracting new customers.
WEBMASTER
Created advertisements and all types of electronic content for the Robotics and Automation Society (RAS) chapter of the Institute of Electrical and Electronics Engineers (IEEE) at Universidad San Francisco de Quito., In charge of social media and communications.
ANIMAL CARETAKER
Responsible for feeding various animals, primarily cats, dogs, and horses., Cleaned cages and food bowls, and occasionally provided customer service.
MARKETING ASSISTANT
Assisting marketing operations, creation of diverse content across various platforms, social media management, support market research, and assist in the creation of events and advertising campaigns.