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Anand
Freelance Trainer for DELF and TEF/TCF exams
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Competencies
Demonstrated experience with French.
Demonstrated experience with English.
Demonstrated experience with C.
Demonstrated experience with C++.
Demonstrated experience with XML.
Education
Languages
Summary
Freelance Trainer for DELF and TEF/TCF exams open to new opportunities
Experience
Freelance Trainer for DELF and TEF/TCF exams
Teaching French and English to school and college students and professionals. Excellent expertise in current language instructional practices and curriculum. Preparing students for International Diploma exams in French. Teaching basics of French and English to grade-school students in a manner informed by appropriate educational psychology.. Tailored instructional program to individual student needs.. Done project for UNICEF in proof reading and editing of book in French.. Went to Paris to understand business and building client relationship. Taught in following schools and colleges: G D Goenka Signature School (Formerly SCJ World Academy), Wisdom Valley Global School, Shemrock School, SPS International School, Delhi Public School, JB Knowledge Park, Acme International School
Sales Management Advisor, France Industry Clients
Conducting Pipeline Analytics for 4 Accounts in Financial Services & Distribution Sector and contributing in achievement of Sales Objectives and improvement of revenue.. Part of a team responsible for business over $300 Mn cumulative in Financial Services & Distribution Sector.. Combining with the onshore marketing team in planning the marketing calendar with respect to focus brands, geography specific campaigning, seminars etc.. Leads activities to support/advise Sales Leaders in developing business strategies to identify/address challenges and drive improvement in business performance by conducting weekly reporting and analysis.. Preparing and providing weekly cadence review decks in the form of presentations and dashboards.. Conducting Pipeline Management and Hygiene Analysis, Performance View & Roadmap analysis, Gap & Predictive analysis, Sales and Forecasting analysis, Attainment Vs Quota Analysis keeping track of key deals, Win/loss trends, Channel and Industry analysis, CSAT Analysis.. Integral and active participation in Account Planning sessions (Client Growth Strategic Planning Sessions) helping in comprehensive understanding of assigned accounts. Using Tools like Cognos, Revenue and Forecasting Tool, Territory Development Tool, Siebel and Sales Connect, BRIO.. Taken Extra initiatives in addition to the routine KRAs: (New Hire training, Mentoring, Employee Engagement & CSR Activities).. Provide end-to-end seamless integrated support to sales Leaders, enabling them to achieve sales revenue, profit and growth objectives for IBM products, solutions and services through superior business analytics, sales pipeline Management, revenue forecasting, weekly sales calls management, and acting as a focal point to provide advisory services on current business situation.. Deliver effective and useful opportunity management reports and analysis to drive focused and disciplined execution. As needed, provide reports and analysis in support of monthly/quarterly reviews, e.g., Global Sales Integration Review and other senior level reviews.. Integrate client satisfaction throughout the sales management system as appropriate to improve growth and/or client experience. Act as a strong proponent of Sales Management Support’s strategy, including standard reports, analytical library, strategic mission and blueprint.. Went to Paris to understand IBM’s business and building client relationship
Deputy Senior Associate (French Language) in Qualitative team for EMEA region
Worked on various business operations including Company profiling, Industry Analysis, Peer to Peer benchmarking (primarily qualitative and operational), and other Ad hoc research projects.. Company valuations, Industry transactions, Trend analysis, Comparable analysis, Industry Research, Preparing Company Profiles & Benchmarking Analysis.. Knowledge of financial databases: Bloomberg, Capital IQ, Thomson One, Reuters, Factset, DataStream, Dealogic & Factiva. Handling client calls to discuss requests
Customer Service Specialist - Expert in CAG – Business Center
Worked for the Business Centre of Life sciences and Chemical Analysis division of Agilent Technology, India.. Handling the end to end Quote to Cash process of Support Agreements for the EMEA region.. Possesses essential specialization and understanding of business flow.. Helping the management by recording, analyzing & reporting various PHIs (Process Health Indicators).. Spotting grey areas in applications used and suggesting improvement measure to ensure optimum efficiency.. Testing application to validate its functioning according to the business requirement and preparing reports to document the test results.
Senior Engineer – Product Support (French Project Lead)
Worked as Senior Engineer (French Project Lead) – Product Support in the IRI division for European Application Support. Responsible for French language training to team in the process
Analyst - Senior Executive (French)
Worked as Analyst - Senior Executive in the ITEC division for the operations monitoring. Handling Support & operations monitoring team in Global IT Infrastructure management division of SGCIB Group which included management and monitoring of all the incidents and requests related to applications and jobs running on production as well as development servers (UNIX, NT, VMS) using TNG surveillance tools from Computer associates. Liaison between the business lines of Société Générale and the various skill teams for efficient delegation & resolution of the IT Infrastructure problems. Instrumental in comprehending customer correspondence, working to deliver the best possible services to our business lines. Responsible for the surveillance of the jobs scheduled on $universe and Autosys 4.5. Sent to Paris for the migration of this new process from Paris to Bangalore and played a very pivotal role in successful transition of this process to India
French Language Executive
Handling 500 clients across India. Worked for Sony Online Entertainment and NCsoft. Providing Various Call Center services for two leading online gaming portals. Handled Virtual World experience and other is an assortment of various popular online games. Handled processes consist of online counseling, inbound voice technical help, inbound web support and email supports to the portal’s member gamers