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Customer Service & Operations Coordinator with 5+ years in Telecommunication & Logistics
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Competencies
Provided assistance and support to clients across various roles and companies.
Arranged appointments and verified vehicle statuses to streamline operations.
Assisted clients with technical issues related to customer service platforms.
Organized distributor tasks and technician assignments to ensure timely service delivery.
Managed online communities and supported platform users.
Education
Languages
Summary
Multifaceted professional with experience in customer support, scheduling, and team coordination within telecommunications and logistics sectors.
Key Achievements
- Managed appointment scheduling and vehicle organization for auto dealership
- Organized technician dispatch for telecommunications companies, improving workflow
- Handled customer support and community management, enhancing service experience
Experience
Agendamiento de citas
Operadora de PYR, organizar la distribucion de tecnicos, Operadora de HDR, asignar ordenes de trabajo a tecnicos, Agendamiento de citas
Community manager, Soporte técnico de Claro TV, Atención al cliente
Asistencia al rider por chat de Pedidos Ya
Agendamiento de citas, organización y verificación de estado de vehiculos