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Andrea
Founder | Administrative & Operations Specialist
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Competencies
Experiencia demostrada en Microsoft Excel.
Experiencia demostrada en Microsoft Word.
Experiencia demostrada en Google Workspace.
Experiencia demostrada en Google Sheets.
Experiencia demostrada en CRM Systems.
Education
Languages
Summary
Founder | Administrative & Operations Specialist buscando nuevas oportunidades
Experience
Founder | Administrative & Operations Specialist
Manage daily administrative operations, scheduling, customer communication, and workflow coordination.. Support customer service processes, project follow-ups, vendor coordination, and operational documentation.. Track expenses, maintain records, and support process improvement initiatives.. Coordinate customer inquiries, issue resolution, and day-to-day operational support.
Customer Service & Operations Coordinator
Coordinated customer service and operational support processes for insurance-related accounts.. Assisted customers with inquiries, follow-ups, documentation, and service-related support.. Maintained operational workflows and administrative coordination.. Supported customer communication and issue resolution in fast-paced environments.
Insurance Operations & Customer Service Officer
Managed insurance administrative operations and customer service support for banking clients.. Assisted customers with inquiries, issue resolution, and operational follow-ups.. Maintained documentation to support compliance and service quality standards.. Collaborated with internal teams to improve workflow organization and customer experience.