This is my profileContact via CazVidAndrea
Customer Support Agent with Experience in Tech and Retail Sectors
Contact
Bucaramanga, Santander Department, Colombia
Available on CazVid
Competencies
Customer SupportIntermediate
Provided assistance and support to clients, ensuring effective communication and resolution.
Communication SkillsIntermediate
Engaged with customers and team members to facilitate clear information exchange.
Problem-SolvingBeginner
Addressed client issues promptly by applying basic troubleshooting techniques.
Operational SupportIntermediate
Assisted in managing daily operational tasks within customer service environments.
Education
High school
Centro Colombo Venezolano
Completed 2015
Environmental Studies
Colegio Victor Félix Gomez Nova
Completed 2021
T E C H N O L O G I S T
Unidades tecnologías de Santander
Completed 2012
Languages
SpanishNative
EnglishLevel high
Summary
Experienced in client communication and operational support within tech and retail sectors, with roles at Accedo and Yoyis SA.
Key Achievements
- Held roles at Accedo and Yoyis SA, performing customer support and assistant duties
- Gained diverse experience in client communication and service delivery
- Progressed across roles with a focus on operational support and assistance
Experience
Agent chat
Accedo
2021 - Present
Assistant
Yoyis SA
Enero 2020 - Diciembre 2021
Skills
Customer SupportCommunication SkillsProblem-SolvingOperational Support
Published on CazVid - Jul 3, 2025