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Customer Service & Experience Leadership with Diverse Industry Exposure
Contact
Bucaramanga, Santander Department, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and resolved issues at Supermercado Megaredil.
Experience LeadershipIntermediate
Led guest experience initiatives and served as host at Arcos Dorados S.A.S.
Educational SupportIntermediate
Taught and supported children as a docente titular at El taller Kids Town S.A.S.
Soft SkillsAdvanced
Applied problem solving, proactivity, creativity, and dynamics in professional roles.
Education
Bachiller técnico industrial
Instituto Técnico Superior Dámaso Zapata
Completed 2015
Técnico en educación y atención integral a la primera infancia
Corporación Educativa Eforsalud
Completed 2019
Licenciada en pedagogía infantil
Corporación Escuela Tecnológica Del Oriente
Completed 2024
Languages
EspañolNativo
Inglés
Summary
Dedicated professional with experience in retail, hospitality, and education sectors, specializing in customer engagement and experience management.
Key Achievements
- Gained diverse experience in retail, hospitality, and education sectors.
- Held roles demonstrating leadership and customer service skills across different organizations.
- Developed a range of soft skills including problem solving, proactivity, and creativity.
Experience
Cajera, atención al cliente
Supermercado Megaredil
Oct 13-2016 - Jun 02-2017
Líder de experiencia, Anfitriona
Arcos Dorados S.A.S
Oct 31-2017 - Jan 02-2022
Docente titular, caminadores
El taller Kids Town S.A.S
Apr 14-2023 - Actualmente
Skills
Customer ServiceExperience LeadershipEducational SupportSoft Skills
Published on CazVid - May 17, 2026