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Andres
Customer Service & Sales Specialist with 5+ years in Insurance & Retail
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Competencies
Provided problem resolution, order processing, and customer support across various campaigns and industries.
Sold insurance products and managed customer interactions to meet sales and service goals.
Utilized Microsoft Word, Excel, PowerPoint, and multimedia tools for documentation and content creation.
Bilingual in Spanish and English, with experience in bilingual customer support and sales.
Education
Languages
Summary
Experienced in customer support, sales, and insurance product selling with a focus on client satisfaction and process efficiency.
Key Achievements
- Handled client issues and processed orders for multiple campaigns, ensuring timely resolution.
- Established proficiency in selling insurance policies and managing customer inquiries in fast-paced environments.
- Demonstrated adaptability across roles in retail, customer service, and sales, supporting diverse client needs.
Experience
Sales, Public attention, deposit
solve, sell tools and paints.
Customer Service at Rappi Campaign
solve issues with client’s orders, take Payment methods, create orders, verify status of the orders.
Customer Service at BJ’s Campaign
solve issues with client’s in USA, take Payment methods, create orders, verify status of the orders.
Sells representative
inbound calls, connect users with Traffic attorneys across USA, to help then fight and dispute Traffic Tickets.