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Customer Service Associate with versatile skills in hospitality and data tools
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Competencies
Utilized Power BI for data analysis and visualization to support decision making.
Performed complex data management, analysis, and reporting tasks using advanced Excel functions.
Collaborated effectively with colleagues to ensure smooth daily operations and customer satisfaction.
Handled financial transactions and maintained accountability in a fast-paced service environment.
Ensured clear and effective communication with customers and team members for smooth operations.
Education
Languages
Summary
Dedicated team player with experience in customer service, cash management, and workspace organization, complemented by data analysis skills in Power BI and Excel.
Key Achievements
- Provided efficient customer service at Cafetería Pistachos, ensuring a cordial experience.
- Managed orders, cash handling, and workspace organization to enhance operation flow.
- Supported team coordination and maintained area cleanliness, improving customer throughput.
Experience
Mesero
Atención al cliente garantizando una experiencia cordial y eficiente., Manejo de pedidos, entrega de productos y organización del espacio de trabajo., Gestión de caja y cobro de productos., Apoyo en la coordinación del flujo de clientes y mantenimiento del área.