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Competencies
Demonstrated experience with Administrative Software.
Demonstrated experience with Remote work competency.
Demonstrated experience with Excellent business relations.
Demonstrated experience with Communication skills.
Education
Experience
DRIVER SUPPORT
Provision of technical support to drivers., Testing and evaluation of updates and new technologies adopted by the company., Accurate diagnosis and resolution of hardware and software incidents., Performing security reviews and tests on all systems., Analysis and diagnosis of failures in equipment, systems and networks., Management and monitoring of support requests until their resolution., Detection of breakdowns and preparation of reports on their repair.
APPOIMENT CARS
Handled telephone inquiries and managed email correspondence for the car rental company., Documentation and managed files., I provided attentive customer service., Preparation of reports and summaries., Controlled and monitored information., Maintained database and records., Agenda management, coordination, confirmation and cancellation of appointments.
TECHNICAL SUPPORT
Specialist in providing interpretations for software and information technology clients., Carrying out technical tests to verify the operation and correct development of processes., Monitoring of technical protocols and procedures for each task., Verification of the condition of equipment and tools and carrying out diagnosis., Performance of preventive and corrective maintenance tasks in facilities.
TELECOMMUNICATIONS AGENT
Interact with potential clients and schedule appointments., Assess customer needs and promote products and services that align with their interests., Creation of personalized offers and proposals adapted to the client's requirements.
TIER 2 PREPAID CARD
Train, assist and supervise new employees., Hold meetings to communicate decisions and address problems., Strengthen customer relationships through friendly and effective communication., Coordination and supervision of personnel and tasks in charge., Assignment of tasks and responsibilities to the area personnel in charge.