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Andrés
Customer Service Specialist with bilingual skills and 10+ years experience
Video resume
Customer service
Bilingue Ingles and Spanish nGreat customer service experience nFast learner. Quick solving problems. Willing to work everyday. Self motivated
Contact
Santiago de Cali, Valle del Cauca, Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered effective support to clients, resolving issues promptly in healthcare and legal contexts.
Bilingual CommunicationExpert
Fluent in English and Spanish, used to facilitate clear interactions with clients and legal entities.
Debt CollectionIntermediate
Handled medical billing and debt recovery, coordinating with hospitals and attorneys.
Legal AssistanceBasic
Provided support to legal department through communication with courthouses and attorneys.
Summary
Bilingual customer service professional with extensive experience in healthcare and legal environments, proven ability to communicate effectively and resolve issues efficiently.
Key Achievements
- Provided bilingual customer service in English and Spanish, effectively communicating with diverse clients.
- Managed medical debt collection processes for hospitals and anesthesia doctors, demonstrating role progression.
- Assisted legal department by communicating with court and attorney offices, showcasing versatility in responsibilities.
Skills
Customer ServiceBilingual CommunicationDebt CollectionLegal Assistance
Published on CazVid - Jul 3, 2025