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Andrés
Business Analyst with 8+ years in process optimization and data-driven decision making
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Competencies
Applied BPMN and workflow analysis techniques for process optimization across multiple roles.
Utilized Power BI, SQL, and Excel to create dashboards, perform analysis, and automate reporting processes.
Managed requirements gathering, cross-functional communication, and stakeholder engagement.
Implemented automation tools and workflows to enhance operational efficiency and accuracy.
Education
Languages
Summary
Experienced analyst specialized in process improvements, data reporting, and stakeholder collaboration across industries including healthcare, legal, and financial services.
Key Achievements
- Led requirements gathering and workflow mapping that improved operational clarity for small businesses
- Developed automated KPI dashboards reducing manual reporting time by 40% and increasing metric visibility
- Redesigned documentation workflows improving processing times by 35% and accuracy by 25%
Experience
Strategy, Reporting & Process Optimization
Led requirements gathering and workflow mapping for small businesses, clarifying operational needs and improving decision-making., Identified 15–30% revenue growth opportunities through market research, competitive analysis, and financial modeling., Built automated KPI dashboards (Power BI/Excel),...
Data & Process Analyst (Healthcare Reductions)
Analyzed medical billing datasets to uncover 12–18% reduction opportunities, improving settlement outcomes., Redesigned documentation workflows, cutting processing time by 35% and increasing accuracy by 25%., Developed standardized evaluation templates that supported faster, more consistent...
Business Analyst (Medical Billing Operations)
Executed end-to-end process mapping and workflow optimization, reducing negotiation cycle times by 30%., Built automated oversight dashboards, improving case visibility, aging tracking, and compliance alignment., Improved document-collection efficiency by 40% through structured requirements and...
Product & Business Analyst
Automated settlement, commission, and performance reporting tools, reducing preparation time by 60%., Performed profitability and performance analyses that reduced operational losses by 10–15%., Built KPI frameworks aligned with organizational goals, improving decision-making at the leadership...
Product Analyst
Automated daily operations reports, cutting preparation time by 50% and delivery time by 45%., Optimized third-party commission workflows, reducing reconciliation errors and improving audit performance.
Customer Service Leader
Developed sports-betting training programs that increased product sales by 20%., Reduced fraud incidents by 85% through internal audit and risk-control strategies., Lowered staff turnover by 60% through coaching, mentoring, and structured performance support.