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IT Support Specialist and Content Creator with 3+ years in Tech and Digital Media
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Competencies
Expertise in hardware and software maintenance, ensuring reliable IT operations and user satisfaction.
Proficient in DaVinci Resolve with a strong background in digital content production and social media strategy.
Skilled in using Gemini and ChatGPT to enhance productivity and resolve technical challenges.
Quickly adapts to new tools and environments, providing innovative solutions in dynamic settings.
Education
Summary
Dedicated support technician and creative content creator with over 3 years of experience. Skilled in hardware/software maintenance, video production, and AI-driven workflow improvements. Committed to delivering efficient solutions and engaging digital content.
Key Achievements
- Provided technical support and maintenance for computers, ensuring minimal downtime and optimal performance at Brinks.
- Produced professional video content and managed social media strategies, increasing audience engagement.
- Leveraged AI tools like Gemini and ChatGPT to optimize workflows and solve complex technical issues efficiently.
Experience
Soporte técnico
Arreglo y mantenimiento de computadores, así como manejo de software para resolución de cualquier problema técnico de los usuarios
Editor de Video y Creador de Contenido
Edición profesional de videos utilizando DaVinci Resolve y gestión de contenido propio para redes sociales.. Desarrollo de estrategias de marketing digital para potenciar proyectos de vida y empresariales.
Gestor de Optimización con Inteligencia Artificial
Uso constante de herramientas como Gemini y ChatGPT para la resolución de problemas técnicos y la optimización de flujos de trabajo.