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Andrey

Logistics Coordinator with 3+ years in Customer Support and Operations

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Bucaramanga, Santander Department, Colombia
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Competencies

Customer SupportAdvanced

Proficient in delivering high-quality support, resolving customer issues efficiently, and maintaining positive client relationships.

Logistics CoordinationAdvanced

Experienced in managing cargo logistics, tracking shipments, and coordinating delivery schedules.

Data AnalysisIntermediate

Capable of analyzing logistics data to optimize operations and improve efficiency.

Microsoft OfficeExpert

Highly skilled in using Microsoft Office tools for documentation, reporting, and data management.

Education

Master's degree
Universidad Autónoma de Bucaramanga
Completed 2023

Languages

SpanishBilingual

Summary

Dedicated professional skilled in logistics coordination, customer service, and data analysis. Proven ability to optimize operations, ensure timely deliveries, and provide excellent support in fast-paced environments.

Key Achievements

  • Managed and tracked air and ground cargo for Kenco Logistics, ensuring timely deliveries.
  • Provided bilingual customer support for Airbnb, enhancing customer satisfaction and retention.
  • Coordinated logistics operations, streamlining appointment scheduling and cargo management processes.

Experience

BILINGUAL AGENT / LOGISTICS COORDINATOR

SUTHERLAND GLOBAL
DECEMBER 2022 - OCTOBER 2023

Airbnb campaign. Account management requests. Customer Services Representative. My main task was to provide support to customers of a home rental application.

TELEPERFORMANCE
OCTOBER 2020 - OCTOBER 2022

Logistics Coordinator

LEAN SOLUTIONS
FEBRAURY 2025 - AUGUST 2025

Kenco Logistics Account. Management and tracking of air/ground cargo. Management of appointments for cargo deliveries and data analyst.

Skills

Customer SupportLogistics CoordinationData AnalysisMicrosoft Office
Published on CazVid - Jun 2, 2026
Contact Andrey