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Andrey

Customer Service & Sales Specialist with diverse industry experience

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San José, San José, Costa Rica
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Competencies

Customer ServiceIntermediate

Provided product and service information, addressed customer inquiries, and ensured customer satisfaction.

Sales & RetentionIntermediate

Engaged in upselling and customer retention activities to enhance sales processes.

ManagementBeginner

Managed scheduling, hiring, Firing, and safety oversight in a restaurant environment.

LandscapingBeginner

Handled landscaping care and communicated with customers to ensure satisfaction.

Safety & ComplianceIntermediate

Enforced health codes and security measures at PIZZA HUT to maintain safe environment.

Education

Elementary School Diploma
William Woodruff Elementary School
Middle School Diploma
Columbia Middle School
High School Diploma
Governor Livingston High School
Business
Union County College
2001
Criminal Justice
Rutgers University
Completed 2002

Languages

EnglishNative

Summary

Experienced in customer relations, sales, and team management across various sectors, with a focus on customer satisfaction and operational efficiency.

Key Achievements

  • Served as a Retention Specialist and Sales Representative across multiple companies, developing customer relationship skills
  • Managed team operations, including hiring, firing, scheduling, and enforcing safety at PIZZA HUT
  • Handled customer complaints and inquiries effectively at VIALINX and STUDENT MATCHING SERVICE

Experience

Customer Service, Retention Specialist and Sales Representative

STUDENT MATCHING SERVICE

Sell products, goods and services to customers, Work with customers to supply their wants and needs, Create solutions to ensure a smooth sales process

Customer Service, Retention Specialist and Sales Representative

VIALINX

Respond to a multifaceted list of complaints and questions from customers, Provide information about products and services, Take orders and process returns

Customer Service, Retention Specialist and Sales Representative

BALLENA MEDIA

Customer Service, Retention Specialist and Sales Representative

DATASCENSION

Manager

PIZZA HUT

Enforce health codes, Complete worker schedules, Ensure the safety of the workers and customers through security measures, In charge of hiring and firing employees

Landscaper

VARGAS LANDSCAPING

Guarantee customer satisfaction as mediator between the customer and the owner, Responsible for the cultivation and care of the landscaping and grounds

Skills

Customer ServiceSales & RetentionManagementLandscapingSafety & Compliance
Published on CazVid - Jul 3, 2025
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