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Competencies
Demonstrated experience with English.
Demonstrated experience with Spanish.
Demonstrated experience with Customer Service.
Demonstrated experience with Sales Experience.
Demonstrated experience with Problem Solving.
Education
Languages
Experience
ASSISTANT, CUSTOMER SERVICE & SALES
Navigated diverse roles, from Laboratory and Review and Assembly Assistant to Web Design and Reception Assistant., Handled Foreign Trade Area responsibilities necessitating immediate bilingual reception for international relations in English and Spanish., Worked in Bilingual Sales, blending linguistic fluency with sales acumen.
RECEPTION, SALES & CUSTOMER SERVICE
Greeted customers with warmth and assistance at a technology repair shop., Addressed inquiries on inventory, sales, and promotions with precision., Managed transactions and packing items, collaborating with colleagues to streamline operations.
CUSTOMER SERVICE & SALES
Part of the Customer Service and Sales team representing AT&T., Focused on troubleshooting and delivering the latest promotions., Ensured seamless interactions with clients while presenting enticing offers.
SALES MANAGER
Began as a sales agent and progressed to lead the night shift sales team., Greeted customers and educated them on inventory, sales, and promotions., Ensured accurate transactions and collaborated effectively with colleagues.
BILINGUAL SALES AGENT
Specialized in solar panel sales while leading campaigns dedicated to cold calling., Generated high-quality leads for diverse companies and conducted appointment setting.
CUSTOMER SUPPORT SPECIALIST
Delivering multilingual support to a global gaming community., Specializing in technical troubleshooting, account management, and connectivity issues., Ensured accurate and timely case resolution while maintaining high customer satisfaction.