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Angeles

Travel Advisor and Sales Representative

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Acapulco de Juárez, Guerrero, Mexico
Open to remote
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Competencies

Bilingual CommunicationExpert

Fluent in English and Spanish, facilitating effective communication in customer service, legal, medical, and travel contexts.

Customer ServiceAdvanced

Handled direct customer interactions in retail, travel, and utility sectors, ensuring satisfaction and support.

Team CollaborationIntermediate

Collaborated with colleagues and clients to coordinate travel plans, sales, and interpreter services.

Problem-solvingIntermediate

Addressed customer inquiries, resolved issues, and adapted to various service settings.

Adaptability to New TechnologiesIntermediate

Adjusted to various platforms and tools used in customer care, reservations, and communication.

Education

Bachelor's degree
Facultad de lenguas extranjeras
Completed 2021

Languages

SpanishNative
EnglishFluent

Summary

Experienced in providing bilingual support, managing travel and sales operations, and facilitating effective communication across diverse settings.

Key Achievements

  • Managed diverse responsibilities across travel, retail, and bilingual communication roles, demonstrating versatility.
  • Successfully coordinated travel arrangements, including bookings, tours, and transportation for clients.
  • Provided customer support in both English and Spanish, ensuring tailored solutions and effective communication.

Experience

TRAVEL ADVISOR AND SALES REPRESENTATIVE

VACACIONES AL INSTANTE
2016 - 2018

Coordinating vacation bookings, tours, and car rentals for members., Arranging flights and any other transportation needed for travel destinations.

GENERAL EMPLOYEE

CINEPOLIS
2018 - 2020

Engaging directly with customers, providing them with a warm welcome and addressing their inquiries., Preparing a variety of food snacks and beverages, ensuring high standards of quality and service.

BILINGUAL SALES REPRESENTATIVE

TELEPERFORMANCE
2022 - 2024

Managing customer phone inquiries in both English and Spanish., Providing tailored advice to customers regarding optimal solutions for their specific utility needs., Offering various coverage options for homes, ensuring comprehensive support and guidance.

Bilingual interpreter

HUMAN QUALITY
2025 - current

Facilitating real-time communication between English and Spanish speakers in various settings, including emergency services, legal consultations, and medical appointments., Accurately conveying complex information, maintaining confidentiality, and ensuring clear and effective communication.

Skills

Bilingual CommunicationCustomer ServiceTeam CollaborationProblem-solvingAdaptability to New Technologies
Published on CazVid - May 17, 2026
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