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Customer Service and Administrative Professional with 8+ years of experience
Contact
Competencies
Delivered exceptional customer interactions across retail, travel, and financial sectors.
Managed reception duties, billing, inventory, and business accounts, ensuring smooth operations.
Conducted sales and customer contact activities, including reservations and telemarketing campaigns.
Provided bilingual interpretation services in medical, financial, and banking contexts over the phone.
Education
Languages
Summary
Multilingual customer service and administrative professional with extensive experience in retail, travel, and financial sectors. Skilled in managing operations, providing exceptional service, and facilitating communication across diverse roles.
Key Achievements
- Managed diverse roles including sales, administration, and interpretation, demonstrating adaptability and skill breadth.
- Handled inventory, stock, and cash management across retail and corporate environments, ensuring accuracy and efficiency.
- Provided high-quality customer service in various settings, from retail to travel and medical interpretation.
Experience
Shop Assistant
Direct selling, Image consulting services, Stock and Inventory management, Cash management
Administración
Business current accounts management, Telemarketing services, Customer contact, Stock and Inventory management
Reception and Administration
Receptionist, Customer service, Billing and tax management, Sales management
Bilingual Sales Agent
On-the-phone hotel reservations for Canadian and Northamerican clients
English-Spanish Interpreter
Over the phone interpreter - Medical, financial and banking terminology