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Anthony
Customer Service Manager with 5+ years in client relations and account management
Video resume
Customer service representative
I have over 5yrs experience in the customer service field in varying roles ranging from an Account Co-ordinator to an Account Manager to a Service Delivery Manager to a Business Relationship Manager.
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided direct support and managed customer relationships across multiple roles.
Account ManagementIntermediate
Handled client accounts, focusing on service delivery and relationship building.
Communication SkillsAdvanced
Communicated effectively with clients and internal teams in diverse roles.
Team LeadershipIntermediate
Led teams as a Service Delivery Manager and Business Relationship Manager.
Summary
Experienced customer service professional with over 5 years of progressive roles, including account management and service delivery leadership, based in Bogotá, Colombia.
Key Achievements
- Progressed from Account Co-ordinator to Service Delivery Manager within the customer service domain
- Managed diverse roles including Account Manager and Business Relationship Manager, demonstrating role development
- Gained extensive experience as a first point of contact in customer service operations
Skills
Customer ServiceAccount ManagementCommunication SkillsTeam Leadership
Published on CazVid - Jul 3, 2025