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Antonio
Insurance / Renewals Agent
Video resume
Contact
Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Consultative Sales.
Demonstrated experience with Auto Insurance.
Demonstrated experience with Insurance Renewals.
Demonstrated experience with Immigration Processes.
Education
Languages
Summary
Professional profile
Experience
Insurance / Renewals Agent
Assisted customers with auto insurance quotes, renewals, policy options, and coverage information.. Compared insurance rates and coverage options to identify competitive offers for customers.. Followed up with clients throughout the renewal process and supported policy retention.. Handled customer questions and objections using consultative sales, active listening, and problem-solving skills.. Worked with CRM and insurance systems while maintaining accurate customer and policy information.
Intake Specialist
Supported immigration cases by collecting and organizing documentation, updating CRM systems, scheduling appointments, and communicating with clients in English and Spanish.. Implemented CRM tools to track client interactions and improve follow-up strategies.. Assisted attorneys with administrative and legal support tasks while maintaining organization and attention to detail.
Customer Support Specialist & Case Manager
Assisted customers with inquiries, account-related concerns, and issue resolution in a high-volume support environment.. Managed customer cases end-to-end, documenting interactions and updating case details in CRM systems.. Handled escalations with frustrated customers using empathy, active listening, and problem-solving skills.
Skills
Video Transcript
Video resume
Hello, good afternoon. My name is Antonio, and I'm applying as your bilingual appointment setter. I speak fluent English and Spanish, I'm comfortable on calls, and I understand how to qualify leads and schedule appointments smoothly. I'm organized, consistent, and always make sure records are updated perfectly. I have a dedicated home office, reliable internet, and I'm available right away. Thank you.
Video resume
Hello, good afternoon, my name is Antonio Negrete. I'm applying as your bilingual appointment setter. I speak fluent English and Spanish. I'm comfortable on calls and I understand how to qualify leads and schedule appointments smoothly. I'm organized, consistent, and I always make sure records are updated perfectly.
Video resume
Hello, good afternoon, my name is Antonio. I'm from Colombia and I'm applying for the remote customer service representative position. I'm fluent in both English and Spanish, and I have experience assisting international clients. I'm patient, attentive, and very detail-oriented when logging information accurately and keeping accurate records. I have a quiet home workspace, a high and stable speed connection, and I'm able to start immediately. Thank you so much.
Video resume
Hello, good afternoon. My name is Antonio. I'm from Colombia and I'm applying for the Remote Customer Service Representative position. I'm fluent in both English and Spanish and I have experience assisting international clients. I'm patient, attentive, and very detail-oriented when logging information and curate accurate information. I have a quiet home workspace, a stable high-speed internet connection, and all the equipment I need to start right now.
Video resume
Hello, good afternoon. My name is Antonio. I'm 21 years old. I have more than five years of experience working remotely with customers from the United States. I'm from Colombia. I'm applying for the remote customer service representative positions. I am fluent in both English and Spanish, and I have experience assisting international clients. I'm patient, attentive, and very detail-oriented when logging information and keeping accurate records.