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Areli
Customer Service & Dispatch Specialist with 15+ years experience
Video resume
Dispatcher
I used to work as a dispatcher for a transportation company in Portland, Oregon. I have also worked at call centers that range from all types of customer service. I'm proficient in English and Spanish, currently residing in Puebla City, Mexico.
Contact
Puebla City, Puebla, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided comprehensive customer support across various call center environments, ensuring client satisfaction.
Dispatch ManagementIntermediate
Coordinated and managed transportation dispatch operations, optimizing routing and scheduling.
Bilingual CommunicationAdvanced
Communicated effectively in English and Spanish in customer service and management roles.
Team LeadershipIntermediate
Supervised call center staff, including a promotion to supervisor within six months.
Summary
Experienced customer service professional with over 15 years in diverse roles, including dispatch and team supervision, fluent in English and Spanish, with recent supervisory experience in Puebla City, Mexico.
Key Achievements
- Promoted to supervisor after six months in Puebla City call center.
- Accumulated over 15 years in diverse customer service roles.
- Managed dispatch operations for a transportation company in Portland, Oregon.
Skills
Customer ServiceDispatch ManagementBilingual CommunicationTeam Leadership
Published on CazVid - Jul 3, 2025