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Data Analyst with 5+ years of expertise in financial services and analytics
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Competencies
Applied statistical techniques and tools to interpret complex datasets.
Prepared detailed financial reports and insights for management review.
Used SQL to extract and manipulate data from large databases.
Developed advanced Excel models and dashboards for data visualization.
Worked collaboratively with cross-functional teams to deliver analytics solutions.
Education
Summary
Experienced data analyst specializing in financial data interpretation and reporting.
Key Achievements
- Led comprehensive data analysis projects leading to improved reporting accuracy.
- Progressed from Junior Analyst to Senior Data Analyst within 3 years.
- Developed dashboards and reports that enhanced decision-making for finance teams.
Experience
Spanish and English Interpreter
Support high-volume calls from different companies or enterprises, such as: Hospitals, Police Dept, Clinics, etc...
Back-Office Collection Researcher
Information from debtors needed to be searched from many tools, then proceeded to update it to the company base data, then had to contact debtors about the debt, offered payment plans and other options.
Apple & Windows technical agent
Provided troubleshooting and technical guidance to Apple and Windows users, used to take high-volume calls., Used to provide technical support to other devices used by the Apple and Windows system, such as: Printers, headphones, cell phones, cameras, etc..
Sales agent and Technical Support
Provided personalized assistance for home appliances like: Purchases, repair, replacement and refunds., Also used to provide service for ticket events for different countries located in Europe.
Industrial Electricity Technician
Provided assistance as an Industrial Electricity Technician, providing maintenance and infrastructure development.