Administrative Assistant in Marketing
Administrative Assistant in Marketing open to new opportunities
Assisted with email marketing and customer communications.. Coordinated with vendors, clients, and internal teams regarding marketing-related projects.. Organized digital files, marketing assets, presentations, and promotional materials.
Reviewed and verified caregiver and nurse visits in the Electronic Visit Verification (EVV) system.. Verified clock-in/out times, service locations, services provided, and electronic signatures.. Identified and corrected incomplete, duplicate, and inaccurate visit records.
Managed inbound and outbound calls to assist customers and address service-related inquiries.. Provided customer support and resolved inquiries via email, chat, and SMS.. Documented customer interactions and maintained accurate records in internal systems.