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Armando
IT Support Specialist with technical expertise in hardware and software maintenance
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Competencies
Proficient in assembling, upgrading, and maintaining computer hardware to ensure optimal performance.
Skilled in installing, configuring, and troubleshooting Windows OS and various software applications.
Experienced in managing digital files and documents across platforms like Google Drive and Microsoft Office.
Capable of utilizing online meeting and collaboration tools to support remote teams effectively.
Education
Languages
Summary
Dedicated IT professional with hands-on experience in hardware maintenance, OS setup, and digital organization. Skilled in supporting remote teams and optimizing client technology environments for enhanced productivity.
Key Achievements
- Performed hardware assembly, upgrades, and preventive maintenance, enhancing equipment longevity and performance.
- Diagnosed and resolved basic hardware issues, reducing downtime and improving user productivity.
- Installed and configured operating systems and software, streamlining setup processes for clients.
- Utilized various collaboration tools (MS Teams, Zoom, Google Meet) to facilitate effective remote support.
- Organized and managed digital files and documents, improving information retrieval efficiency.
Experience
Ensamblaje y actualización de computadoras.. Instalación y sustitución de componentes.. Limpieza y mantenimiento preventivo de equipos.. Diagnóstico básico de fallas de hardware.. Instalación y configuración de programas.. Configuración de periféricos y dispositivos.. Apoyo técnico básico a usuarios.. Organización y respaldo de archivos digitales.