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Supply Chain Intern at KwaZulu-Natal Department of Health
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Competencies
Proficient in MS Word, Excel, and email communication for effective documentation.
Strong ability to maintain accuracy in documentation and inventory management.
Effectively prioritizes tasks to meet deadlines in fast-paced environments.
Skilled in developing structured plans to support procurement and event coordination.
Education
Summary
Motivated supply chain intern with experience in procurement and customer service, seeking to leverage skills in a dynamic environment.
Key Achievements
- Developed procurement plans aligning with departmental procedures and budget requirements.
- Provided comprehensive administrative support, enhancing supply chain management efficiency.
- Maintained accurate customer records and improved the resolution of customer complaints.
- Assisted in stock purchasing and inventory management, contributing to event success.
Experience
Supply Chain Intern
Provided administrative and supply chain management support within the department.. Developed procurement plans and prepared procurement documentation in line with departmental procedures and budget requirements.. Captured data accurately and maintained proper electronic and manual filing systems.. Managed records and retrieved documents efficiently when required.. Assisted stakeholders by handling face-to-face queries professionally and effectively.. Operated office equipment including photocopying, scanning, and faxing documents.. Processed National Stock Items (NSIs) and replenishment requests for committee review.. Conducted stock taking and inventory control to ensure accurate stock records.. Received and verified delivered goods against purchase orders and invoices.. Assisted with office administration and maintained organized records for audit purposes.. Communicated effectively with suppliers, staff members, and management.. Worked under pressure to meet deadlines and operational requirements.
Customer Service Agent
Responded to customer queries through telephone, email, and online platforms.. Maintained accurate customer records and updated information systems.. Resolved complaints professionally and escalated complex matters when necessary.. Processed customer transactions and maintained confidentiality of information.. Achieved performance and service delivery targets consistently.. Demonstrated strong communication, problem-solving, and interpersonal skills.. Assisted with administrative duties and record keeping.
Waitress / Administrative Support
Provided professional customer service and assisted clients during events.. Handled petty cash and reconciled receipts accurately.. Assisted with stock purchasing and inventory management.. Maintained organized workspaces and ensured accurate record keeping.. Supported coordination between staff and management to ensure smooth operations.. Trained and assisted junior staff members.. Demonstrated teamwork, communication, and organizational skills.